We want to hear from you! If you have a question relating to an order you placed on this site, or regarding the mattress models available for sale on this site, please fill out the form below or call us at 1.866.755.9990 between the hours of:

Monday Friday 8:00 a.m 11:00 p.m EST
Saturday 9:00 a.m 6:00 p.m EST
Sunday 12:00 p.m 9:00 p.m EST

You may also write to:
Shop Serta
PO Box 815
Niles, MI 49120

For home delivery status on your ShopSerta.com mattress purchase, please click here. You will be prompted for your zip code and order number.

For more information on Serta hotel mattresses, click here.

For all other inquiries please click here to use the contact form on Serta.com.