Our Comfort Assurance Policy is simple:

We want you to make your purchase with confidence. And we know that even after making a careful selection, sometimes people need a different level of comfort. If you wish to return your mattress, we will authorize the return for up to 45 days after delivery. All you have to pay is a 15% return fee and $200 for shipping and handling, which will be deducted from the amount credited back to your credit card. We will cover all other expenses.

All that we ask is that you spend at least 30 days getting used to your new mattress first, before we process an exchange. Sleeping on a new (or any different) mattress takes a few weeks to get used to, and with that familiarity you can know for sure you're making the right decision.